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Secondary ticketing firm Viagogo has announced a $4bn (£3.1bn) deal to buy its rival StubHub, in a move it said would create more choice for customers.

Online retailer eBay had bought StubHub in 2007 for $310m and is now selling it back to its founder, Eric Baker.

Mr Baker, who runs Viagogo, co-founded StubHub but left before eBay bought it.

The deal comes after the UK’s competition authority suspended legal action against Viagogo after it made changes to the way it operates.

In September, Viagogo made changes to the way it presents information to customers which the Competition and Markets Authority (CMA) said meant the website was now “worlds apart” from the one that prompted the legal action.

The CMA had asked operators such as Viagogo to improve the information they provided about tickets, such as the risk a buyer would be turned away at the door, which ticket they were getting, and the availability and popularity of tickets.

In May 2018, the then Digital Minister Margot James told the BBC that if fans had to use a secondary site to buy tickets, “don’t choose Viagogo – they are the worst”.

‘Wider choice’

Announcing the deal, Mr Baker said: “It has long been my wish to unite the two companies.”

“I am so proud of how StubHub has grown over the years and excited about the possibilities for our shared futures.

“Buyers will have a wider choice of tickets, and sellers will have a wider network of buyers. Bringing these two companies together creates a win-win for fans – more choice and better pricing.”

StubHub has a bigger presence in the US than Viagogo, which is better known in the UK and other parts of the world.

They are “pretty perfect complementary businesses,” Cris Miller, Viagogo’s managing director, told the BBC.

He acknowledged the controversies surrounding Viagogo – which two years ago did not turn up to a hearing with MPs – and did not rule out StubHub becoming the preferred brand.

“The reality is we don’t know quite yet,” Mr Miller said.

“We, at Viagogo, have made a considerable amount of changes to the website, have addressed a considerable amount of the concerns that regulators have seen over the world… so it remains to be seen. Certainly we have a lot to learn from them [StubHub].”

The takeover is subject to regulatory approval. Mr Miller said he expected that “steps would be required for us to adhere to” and added that Viagogo would work with regulators to ensure the deal was approved.

He said the deal was good for ticket buyers as sellers had to compete on price on the website.

“The sellers are required to compete with each other, so the more sellers that are on the platform the more ticket inventory that is up there. That puts pressure on the prices and brings prices down, which is ultimately better for the customers”

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Source: http://www.bbc.com/news/uk

 

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